Free US Shipping on orders over $75
Free US Shipping over $75
This is the perfect gift or addition to any get to together! From smooth, creamy Caramels to rich, buttery English Toffee, this assortment offers an indulgence that's sure to satisfy every craving.
Each order is hand crafted with care in Minonk, ensuring the highest standards of production. We believe in the goodness of our ingredients, and we're confident that you'll taste the difference.
1lb Contains approximately 30 pieces; Snack (4pc) includes: Snapper, Caramel, English Toffee, Peanut Butter Crunch
Shipping Policy
We do our best to ensure your order arrives quickly and in excellent condition. Please review the details of our shipping process below.
Order Processing
All orders are processed and fulfilled within 24 to 48 hours. Orders placed on weekends, holidays, or days our shop is closed will be processed on the next business day.
Shipping Methods
Unless otherwise requested by the customer, all orders are shipped via USPS Priority Mail. Delivery times are estimates only and are determined by the Postal Service. Delays due to weather, holidays, carrier volume, or routing decisions are outside of our control.
Tracking Information
You will receive a confirmation email with tracking information once your order has shipped. Please note that tracking updates are managed by USPS and may be delayed during high-volume periods.
Warm Weather and Seasonal Considerations
Chocolate is sensitive to heat. During warmer months or when shipping to warm climates, we may use additional packaging or insulation to help protect your order. Even with these precautions, we cannot guarantee packages will not be exposed to temperatures outside of our control during transit.
Address Accuracy
Please ensure your shipping address is complete and accurate. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided at checkout.
Carrier Delays
Once a package has been picked up by USPS, we cannot modify, reroute, or expedite its delivery. Any delays after handoff are the responsibility of the shipping carrier.
Damaged or Missing Packages
If your order arrives damaged or does not arrive, please contact us within 48 hours of delivery confirmation. We will work with you to make it right.
Questions
If you have any questions about your order or shipping, please contact us. We are always happy to help.
At Minonk Chocolate Company, we are committed to offering our customers high-quality food products that meet their needs and expectations. Due to the perishable nature of our products, we do not accept returns. However, we understand that exceptional circumstances may arise, and we have implemented the following refund policy to ensure customer satisfaction.
If you receive a damaged or defective product, please contact our customer support team within 48 hours of delivery with a description of the issue and photographic evidence. We will be happy to refund your order!
If your order is incomplete or contains incorrect items, please notify our customer support team within 48 hours of delivery. We will rectify the issue by sending the correct items or offering a refund or store credit, as appropriate.
If you are not satisfied with the quality of the product, please contact our customer support team within 48 hours of delivery. We will ask for a detailed description of the issue and may request photographic evidence. We will be happy to refund your order!
Please note the following conditions:
To initiate a refund request, please contact our customer support team at zach@minonkchocalatecompany. Your satisfaction is our priority, and we will do our best to address your concerns promptly and efficiently.