Our Whips are a sweet indulgence that's just right for everyone. They are the perfect little treat for yourself or a thoughtful, delicious gift for someone special. Smooth, creamy caramel on a stick, all wrapped up in a layer of mouth-watering chocolate.
At Minonk Chocolate Company, we are committed to offering our customers high-quality food products that meet their needs and expectations. Due to the perishable nature of our products, we do not accept returns. However, we understand that exceptional circumstances may arise, and we have implemented the following refund policy to ensure customer satisfaction.
If you receive a damaged or defective product, please contact our customer support team within 48 hours of delivery with a description of the issue and photographic evidence. If your claim is verified, we will issue a full refund, store credit, or replacement, depending on your preference and the availability of the product.
If your order is incomplete or contains incorrect items, please notify our customer support team within 48 hours of delivery. We will rectify the issue by sending the correct items or offering a refund or store credit, as appropriate.
If you are not satisfied with the quality of the product, please contact our customer support team within 48 hours of delivery. We will ask for a detailed description of the issue and may request photographic evidence. If your claim is validated, we will offer a refund, store credit, or replacement, depending on your preference and the availability of the product.
Please note the following conditions:
To initiate a refund request, please contact our customer support team at support@minonkchocalatecompany. Your satisfaction is our priority, and we will do our best to address your concerns promptly and efficiently.